Help Your Team Answer Calls Faster With a Smarter Phone System
AlienVoIP helps Malaysian businesses upgrade from traditional phone lines to Cloud PBX, IP PBX, SIP trunk and call center VoIP solutions that are easier to scale, easier to manage and ready for office or branch teams.
- Reduce phone system maintenance
- Route calls to the right department
- Support office, branch and mobile users
- Improve missed call and enquiry handling
SIP Trunk, Yeastar PBX, Cloud PBX & Yealink IP Phones
AlienVoIP supports business-grade VoIP deployment with compatible PBX platforms, SIP devices and IP phone hardware for smoother office phone setup.
Upgrade Your Phone System for Lower Cost and Better Customer Response
The homepage now focuses on outcomes that generate enquiries: fewer missed calls, easier branch communication, softphone mobility and a clear consultation path.
Lower Operating Cost
Reduce dependency on legacy phone hardware, expensive line expansion and manual maintenance.
Smarter Call Routing
Route enquiries to reception, sales, support or branch teams with IVR, transfer and extension rules.
Work From Anywhere
Enable office calls through supported desktop and mobile softphone access for remote or travelling staff.
Better Call Visibility
Use call recording, reports and call center wallboard features to improve service quality and follow-up.
Choose the Right VoIP Setup for Your Business
Not every company needs the same phone system. AlienVoIP can advise based on user count, current lines, branches, call flow and budget.
Cloud PBX
Hosted phone system for SMEs that need extensions, transfer, IVR, call recording and mobile access without maintaining PBX hardware.
- Fast setup and easier expansion
- Office, branch and mobile users
- Suitable for SMEs and growing teams
SIP Trunk
Connect an existing PBX to VoIP routes and improve call cost efficiency while keeping your current phone system workflow.
- Works with compatible SIP devices
- Local and international call routing
- Useful for PBX migration planning
IP PBX
On-premise IP PBX package for companies that prefer full control, local PBX hardware and office-based phone deployment.
- Yeastar PBX and Yealink phone options
- IVR, extensions and call routing
- Setup and installation support
Start Small and Scale When Your Team Grows
Clear pricing helps visitors enquire faster. Each plan includes a direct quotation CTA.
SME-4
Starter package for small offices.
- Up to 4 extensions
- 1 DID, 1 incoming channel
- 2 concurrent calls
- 300 minutes outbound call
- 300MB call recording storage
SME-8
Good for reception and small teams.
- Up to 8 extensions
- 1 DID, 2 incoming channels
- 4 concurrent calls
- 500 minutes outbound call
- 300MB call recording storage
SME-16
For departments with more users.
- Up to 16 extensions
- 1 DID, 4 incoming channels
- 8 concurrent calls
- 500 minutes outbound call
- 300MB call recording storage
SME-24
For larger SME office teams.
- Up to 24 extensions
- 1 DID, 4 incoming channels
- 12 concurrent calls
- 500 minutes outbound call
- 300MB call recording storage
AlienCloud PBX SCALE Plans for Teams That Handle More Calls
Suitable for businesses that need inbound call center tools, reports, wallboard and Linkus UC clients.
SCALE-10
- 10 extensions
- 4 concurrent calls
- 500 minutes call recording
- Inbound call center solution
- Operator panel and wallboard
- Linkus desktop and mobile clients
SCALE-20
- 20 extensions
- 8 concurrent calls
- 500 minutes call recording
- Inbound call center solution
- Operator panel and wallboard
- Insightful call reports
SCALE-30
- 30 extensions
- 12 concurrent calls
- 500 minutes call recording
- Inbound call center solution
- Linkus chat support
- Graphs and charts reports
SCALE-40
- 40 extensions
- 16 concurrent calls
- 500 minutes call recording
- Inbound call center solution
- Operator panel and wallboard
- Desktop and mobile UC clients
From Traditional PBX Problems to Modern Cloud PBX Control
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Old Phone Setup
- Harder to support remote users
- Expansion may need more hardware
- Limited call visibility
- More manual support work
AlienVoIP Upgrade
- Cloud or IP PBX options
- Mobile and branch extension support
- Call routing, IVR and recording
- Reports for follow-up and management
On-Premise IP PBX Packages With Hardware Options
For companies that prefer local office phone hardware, AlienVoIP can supply PBX, gateway and IP phone packages.
PBX Office Basic
- 1 P520 IP-PBX, 3 years warranty
- 1 Yeastar O2 Module, 3 years warranty
- 1 VOPTech S4G, 1 year warranty
- 2 Yealink SIP-T30 Non-POE, 3 years warranty
- Setup and installation excluded
PBX Office Basic Plus
- 1 P520 IP-PBX, 3 years warranty
- 1 Yeastar O2 Module, 3 years warranty
- 3 VOPTech S4G, 1 year warranty
- 5 Yealink SIP-T30 Non-POE, 3 years warranty
- Setup and installation excluded
PBX Office Basic Pro
- 1 P520 IP-PBX, 3 years warranty
- 1 Yeastar O2 Module, 3 years warranty
- 5 VOPTech S4G, 1 year warranty
- 10 Yealink SIP-T30 Non-POE, 3 years warranty
- Setup and installation excluded
Connect Your Existing PBX to Cost-Effective VoIP Routes
AlienVoIP SIP trunk is suitable for companies that want to keep a compatible PBX system while improving call flexibility and phone cost control.
- Works with compatible SIP devices and PBX systems
- Useful for local and international calling
- Easy account registration and setup guidance
- High mobility through internet-based calling
- Suitable for PBX migration and branch connection
Top Destination Call Rates
Display selected sample destinations so visitors can quickly understand rate positioning before enquiry.
| Destination | Mobile Rate | Fixed Rate |
|---|---|---|
| Malaysia | MYR 0.10 | MYR 0.08 |
| Singapore | MYR 0.08 | MYR 0.08 |
| Indonesia | MYR 0.35 | MYR 0.35 |
| Philippines | MYR 0.55 | MYR 0.55 |
One Provider for Cloud PBX, SIP Trunk, Hardware and Support
A clearer reliability section gives prospects confidence before contacting your sales team.
End-to-End Setup
Consultation, phone selection, PBX setup, SIP trunk and support guidance.
Branch Friendly
Suitable for KL, Penang, Johor and multi-location businesses.
Built for Real Daily Communication Problems
Use-case sections help LLMs and search engines understand who the solution is for.
Retail & Service Branches
Connect multiple branches, route customer enquiries and let HQ manage extension setup more easily.
Office & Factory Teams
Support reception, admin, warehouse, sales and support departments with internal extension calling.
Customer Support Teams
Improve call handling with queue, call recording, operator panel, reporting and follow-up visibility.
Not Sure Which PBX Package Fits Your Company?
Send us your current phone setup and business requirement. Our team can recommend whether Cloud PBX, IP PBX, SIP trunk or call center PBX is more suitable.
- Company name and PIC contact
- Office location / branch count
- Number of users or extensions
- Current phone system or telco line
- Need call recording, IVR, softphone or call center?
Questions Before Upgrading to AlienVoIP
What is the best AlienVoIP solution for a small office?
For most small offices, Cloud PBX is usually the easiest starting point because it supports extensions, transfer, recording and remote access without maintaining a PBX server on site.
Can AlienVoIP replace an old office phone system?
Yes. AlienVoIP can review your current setup and recommend Cloud PBX, IP PBX or SIP trunk migration based on users, branches, call volume and budget.
Does AlienVoIP support SIP trunk for existing PBX?
Yes. SIP trunk can connect compatible PBX and SIP devices to VoIP routes for local and international calls.
Can staff answer office calls outside the office?
Yes. With a suitable Cloud PBX or supported Linkus UC client setup, staff can answer and make office calls using desktop or mobile softphone access.
Can AlienVoIP support multiple branches?
Yes. PBX extensions and call routing can be planned for companies with multiple locations, reception teams and departments.
How do I get a quotation?
Share your company name, contact person, phone number, location, number of users, current phone setup and required features. The team can then advise the suitable package.
Explore VoIP Hardware and Real Customer Installations
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